Strengthening IT Security and Enhancing Data Management for an Asset Management Firm
Client Overview
A mid-sized asset management firm handling investment portfolios for high-net-worth individuals and institutional clients. With a growing client base and increasing regulatory scrutiny, the firm needed to modernize its IT infrastructure, improve data security, and ensure seamless compliance with financial regulations.
Challenges
- Cybersecurity and data protection risks:
- Handling sensitive financial data. The firm was a prime target for phishing and cyberattacks.
- Existing security measures lacked real-time monitoring, increasing the risk of data breaches.
- No encryption policies were in place for client records and financial transactions.
- Regulatory and compliance pressures:
- Struggled to maintain compliance with SEC, FINRA, and GDPR due to manual reporting processes.
- Lacked an automated system for tracking data access, making audits time-consuming and inefficient.
- Data storage practices did not meet best-in-class encryption and security standards.
- IT infrastructure and operational bottlenecks:
- Outdated, on-premise servers resulted in slow performance and limited scalability.
- Introduced data remote monitoring & management (RMM), resolving IT issues before they disrupted operations.
- Manual data reconciliation processes slowed portfolio analysis and client reporting.
Axiom’s solution
Axiom implemented a secure, scalable, and compliant IT framework to safeguard client data, streamline compliance, and enhance operational efficiency:
- Cybersecurity and threat management:
- Deployed a 24/7 security operations center (SOC) with real-time monitoring, reducing security incident response times to under 15 minutes.
- Implemented multi-factor authentication (MFA) and end-to-end encryption to protect financial transactions and client records.
- Introduced dark web monitoring to detect and mitigate credential leaks before they became a risk.
- Regulatory compliance automation:
- Integrated Microsoft E5 security suite for automated audit logging, ensuring all data access met SEC, FINRA, and GDPR compliance.
- Conducted quarterly vulnerability scans and employee compliance training, reducing human error in regulatory processes by 60%.
- Deployed data loss prevention (DLP) policies, preventing unauthorized data sharing and reducing compliance violations.
- IT infrastructure modernization:
- Migrated on-premise servers to Microsoft Azure Cloud, improving scalability and reducing IT maintenance costs by 40%.
- Introduced Datto remote monitoring & management (RMM), resolving IT issues before they disrupted operations.
- Implemented workflow automation for data reconciliation, cutting portfolio reporting time by 50%.
Results achieved
- Enhanced security and compliance:
- Reduced cybersecurity threats by 98%, preventing unauthorized access to sensitive financial data.
- Achieved full compliance with SEC, FINRA, and GDPR regulations, with zero audit findings in the first compliance review post-implementation.
- Operational efficiency gains:
- Increased IT system uptime from 96% to 99.99%, minimizing disruptions to trading and portfolio management activities.
- Automated compliance tracking saved over 150 hours annually in manual audit preparation.
- Scalability and performance improvements:
- Cloud migration increased system performance by 35%, reducing delays in portfolio analysis and reporting.
- Reduced IT helpdesk tickets by 70% with proactive monitoring and automated issue resolution.